This training was for the Transit and Custom Agents. In order to reduce the loss of products, the merchandise needed to be tracked properly. So I created a software simulation module to show the targeted audience how to better use the software. The learners had an opportunity to practice the tracking of merchandise. The module was created in English and French for a global deployment.
Skills: eLearning development, script writing, project management
Tools used: Excel,Captivate
Industry: Transportation and Logistics